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HELP - Setup Email Address with IMAP

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Set Email Address with IMAP

You can always use Web-Based Email to send and receive email messages.  Internet Message Access Protocol (IMAP) lets you access email stored on a mail server from multiple computers and devices.  This enables you to access your email messages and files without transferring them between computers.  You set up IMAP on the computer(s) from which you want to access email from your account.

NOTE:  To use IMAP email, you must have an email plan that supports IMAP.


Before You Start:

You need the names of your incoming and outgoing servers to set up email with a client. Web-Based Email contains this information.

  1. Log in to Web-Based Email using "Web Mail" button on left-side of page.
  2. From the Help menu, select Email Client Settings.
  3. Make a note of your incoming and outgoing server information.
  4. Continue with the procedures outlined below to set up your email client.


To Set Up IMAP for Your Email Account

  1. Create an account with your email client.
  2. In the client for which you want to configure IMAP, locate the IMAP settings and enter the following:
    Your full email address
    Your email account password
    Incoming Mail Server
    Your incoming IMAP server.
    Outgoing Mail Server
    Your outgoing SMTP server.
    Incoming Port
    Without SSL - 143
    With SSL - 993
    Outgoing Port
    Without SSL - one of the following: 25, 80, 3535
    With SSL - 465
NOTE:  Your email client may require password authentication for your Outgoing Mail Server.

For help with a specific mail client, see the following help articles:

Setting Up Your IMAP or POP Address in Microsoft Outlook 2007
Setting Up Your IMAP or POP Address in Microsoft Outlook Express
Setting Up Your IMAP or POP Address in Microsoft Entourage
Setting Up Your IMAP or POP Address in Windows (Vista) Mail
Setting Up Your IMAP or POP Address in Apple Mail
Setting Up Your IMAP or POP Address in Thunderbird Mail

You can also refer to the provider's help documentation:

Outlook Express
Windows Vista
Apple Mail

NOTE:  As a courtesy, we provide information about how to use certain third-party products, but we do not endorse or directly support third-party products and we are not responsible for the functions or reliability of such products.


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