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HELP - Setup Email Forwarding Address in the Email Control Center

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Setup Email Forwarding Address in the Email Control Center

You can set up email addresses for the purpose of forwarding all messages to another mailbox.  For example, you might want the address support@coolexample.com to forward messages to you@coolexample.com to ensure that messages are not lost. Once you purchase email forwarding accounts, you can set up and manage them in the Email Control Center.

NOTE:  To set up multiple email addresses at once for the same domain name, see Adding Multiple Addresses to your Email Account.

To Setup an Email Forwarding Address

  1. Log in to your Account Manager.
  2. In the My Products section, click Email.
  3. Click the Email Forwarding Accounts hyperlink above the Email Account list.


    NOTE:  If you want to use a free email forwarding credit, and the Email option does not display in your My Products section, click Free Products, click Email Account List, and then click Use Credit.  From the drop-down list on the right, select the domain you want to use and click Continue.  The account displays as a new account in the Email Forwarding Account list.


  4. Next to the forwarding account you want to use, click Manage Account.  The Email Control Center displays.
  5. If you have unused email plans, and have not previously disabled the pop-in message that displays, click View All to view your complete list of email and forwarding plans.
  6. On the left, click Forwarding Plans to use a forwarding plan you have already set up, or click Unused Forwarding, under the Unused Plans folder to use a new plan.
  7. Click Add next to the Email Forwarding account you want to use.
  8. On the Settings tab, in the Forward Address field, enter the first part of the email address that you want to create.
  9. In the Forward Mail to:  field, enter the email address to which you want messages forwarded.


    NOTE:  You may enter multiple addresses.


  10. (Optional)  Make your forwarding address a catchall.
  11. Click OK.


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